Home Supervisor (Full-Time) - Crossroads Program

What you’ll do:

The Home Supervisor manages the operations of the residential unit and supervising the Youth Treatment Specialist staff of an assigned program. Working in cooperation with the Residential Clinician, VP of Youth Development, Human Resources, the Wedgwood Institute, Associate Director of Residential Services, and other administrative personnel in the completion of assigned duties.

Hours: Monday-Friday business hours, some on-call requirements.

RESPONSIBILITIES:

• Work cooperatively with the Residential Program Manager, Associate Director and Clinician in preparing agenda for and leading team meetings; promote attendance at team meetings and participation from all team members in treatment discussions.
• Serve as an administrative representative to the team, keeping staff current with agency policies, procedures and developments.
• Delegate tasks and assignments fairly and appropriately to assure the completion of all administrative responsibilities and the effective functioning of the residential unit; maintain regular contact with the Assistant Supervisor, Shift Supervisor, and other team personnel regarding delegated duties.
• Provide leadership in the training and professional development of Youth Treatment Specialists/ Developmental Care Specialists; assures all Youth Treatment Specialists/ Developmental Care Specialists receive proper and complete training and exhibit confidence in their skills and knowledge of treatment programming.
  • In cooperation with the Learning Institute, Clinician and the Assistant Supervisor, assure that all new staff have a minimum of sixteen (16) hours of home orientation, using a combination of shadow shifts, apprentice shifts, video tapes, and 1:1 communication.
  • Observe the skills of direct care staff, provide teaching, feedback and support as needed, and model professional treatment techniques while working on the residential unit.
  • Oversee the ongoing training of the direct care staff; monitors and follows through with staff that have become delinquent in meeting training requirements as assigned.
  • Meet regularly with the Training Coordinator to evaluate progress and develop programs and procedures for training direct care staff. Assess and implement home specific trainings.
  • Assure each direct care staff can apply learned competencies to their area of responsibility.
  • In collaboration with program leadership, plan and implement trainings to address ongoing training needs for staff. Provide support in developing training curriculum and leading trainings in collaboration with the Learning Institute.
• Encourage and support teamwork among all staff members; provide an appropriate balance of education, nurturing, and accountability to encourage staff growth and development.
• Use timely supervision, complete performance evaluations, and use appropriate discipline to hold staff accountable for meeting standards of behavior performance.
• Work closely with the Clinician to promote a therapeutic milieu, an environment marked by caring acceptance with an appropriate Christian emphasis.
• Participate in the development of policies and procedures for maintaining a safe and therapeutic milieu; abides within the established agency policies and licensing regulations for behavior management.
• Understand the treatment needs, goals and objectives of individual clients and their families.
• Assure Youth Treatment Specialist/ Direct Care Specialist personnel complete established reports properly and on a timely basis.
• Model professional child care skills to staff as a teacher, trainer and a direct care provider.
• Participate in the interviewing, screening, and hiring of staff to fill open positions.
• Establish a work schedule for Youth Treatment Specialist staff on a bi-weekly basis, assuring each shift is adequately covered and supervised within the limits of the established agency budget (Hour Banks).
• Assure payroll is completed on a bi-weekly basis.
• Assure clients receive adequate nutrition through menu planning, food purchase, and meal preparation.
• Assure the maintenance of the physical environment through enforcement of housekeeping standards; keep the Manager of Facilities informed of damaged property and other needed repairs on a timely basis.
• Assure compliance with all regulatory areas including fire drills, health inspections, census reports.
• Maintain neat, organized, accurate records of all accounts and activities in above mentioned areas, reporting such records as requested.
• In cooperation with the Nurse, assure clients receive adequate health, dental, and hygiene care.
• Maintain regular communication with other administrative and program personnel, including the Recreation Therapy, Employment Training, and Education Departments
• Act as the agency representative in maintaining public relations, including contacts with the police, neighbors, churches, schools, and other community organizations; keep the Chief Advancement Officer informed of all such contacts as required.
• Maintain an appropriate balance as an advocate for their residential program to agency administrators and as an advocate to the team on behalf of the agency as a whole.
• Meet regularly with the Program Administrator in supervision sessions; utilize this supervision time and contributes as appropriate.
• Meet regularly with other Supervisors of Youth Treatment Specialists and contributes at Supervisor's Meeting.
• Provide On-Call availability as designated to fill open shifts and resolve other staffing issues.
• Supervisors are also required to fulfill all of the duties and responsibilities of the Youth Treatment Specialist for designated hours each week.
• Provide supervision for interns in collaboration with Human Resources as requested. Participate in interviewing and selection of potential interns.
• Consult with Human Resources on matters related to employee relations (I.E. hiring, performance, etc.)
• Participate in marketing efforts to support utilization in collaboration with Admissions, Advancement and Program Leadership.
• Responsible for tracking and monitoring utilization and outcome data, including quarterly reporting for the all agency report card.
• Responsible for timely Quality Assurance compliance as related to employee’s roles and functions.
• Regular, predictable, and reliable attendance is an essential function of this position. The employee must maintain a consistent work schedule and be available during the assigned hours to perform the duties of this role.
• Other duties as assigned

QUALIFICATIONS:

• A Bachelor’s degree in a related field from an accredited undergraduate college, and a minimum of two (2) years of competent Youth Treatment experience
  • –or- an Associate’s degree and a minimum of three (3) years of competent Youth Treatment experience
  • –or- a High School diploma and a minimum or four (4) Years of competent Direct Care experience
• Familiarity and identification with basic concepts of residential treatment programming and the role of the Youth Treatment Specialist.
• Prior experience providing leadership, and working with interdisciplinary teams preferred.
• Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.

Benefits:

• 403(b) with employer match
• Medical, dental, and vision coverage
• Free supplemental virtual PCP care with medical plan
• Health Savings & Flexible Spending Accounts
• Employer-paid short- and long-term disability
• Life insurance (up to 2x salary)
• Public Student Loan Forgiveness (PSLF) eligible employer
• Pet Insurance
• Legal Insurance
• On-site gymnasium & 24-hour wellness center
• Tuition discounts through community partnerships
• Employee Assistance Program
• Beautiful on-campus walking trail